The privacy of personal information you provide to us (your personal information) is important to us. Vin Realty Group is committed to providing you with the best possible customer service experience in your real estate journey. Vin Realty Group is bound by the Privacy Act 1988 (Cth), which sets out a number of principles related to the privacy of individuals.
Collection of your personal information
The site can be viewed without providing personal information, however, for access to future Vin Realty Group customer engagement and support you may be required to submit personally identifiable information. We collect personal information about you to enable us to assess your suitability and eligibility for buying or selling a property, property management services, insurance policy or for the provision of other services. The types of personally identifiable information we may collect include your name, address, contact number, email, occupation and financial information. When we request your personal information, we will endeavour to specify which information we require for our purposes and which information may be provided at your option. You may choose not to supply any optional information requested by us but our ability to assist you may be restricted.
How we use your personal information
We use your personal information to assist you with our services and offerings, to communicate information about our services, for our internal administrative, marketing, planning, strategy and research requirements, occasionally engage third parties to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Vin Realty Group takes reasonable measures to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
How we store your personal information
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or exposure. We require all our Employee, Contractors and Agents (Representatives) to maintain the confidentiality of customer information. We ensure access to information stored electronically is restricted to our representatives whose job requires access to the information.
Your rights to access the personal information we hold
You have a right to access your personal information we hold about you. We will endeavour to provide you with the details within 30 days of receiving your request. We may charge you a small fee to cover any administrative costs that we may incur in providing information to you on a per request basis.
Changes to this Privacy Policy
Vin Realty Group reserves the right to make amendments to this Privacy Policy from time to time to comply with new laws or codes of practice which may be developed or issues. We may also change this policy to include any new products or services we may provide from time to time.
Contacting Us
You are most welcome to send us your comments and feedback regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: +61470 602 436 or
Write us: info@vinrealtygroup.com.au